Frequently Asked Questions

Our pricing varies based on your needs: • Monthly Bookkeeping: Custom pricing based on transaction volume and complexity. Most clients invest $300-$800 per month. • QuickBooks Cleanup: One-time project ranging from $1,000-$4,000 depending on how far behind you are and the complexity of your books. • Nonprofit Bookkeeping: Customized pricing for fund accounting and grant reporting needs. We offer free consultations to provide an accurate quote for your specific situation.

Monthly bookkeeping includes: • Bank and credit card reconciliation • Transaction categorization • Financial statement preparation (Profit & Loss, Balance Sheet, Cash Flow) • Monthly video update explaining your numbers in plain English • Access to Rivus's secure communication portal for document sharing and easy access to all your reports • Accounts receivable and payable tracking • Sales tax preparation (if applicable) • QuickBooks Online management • Ongoing support and consultation

Absolutely! Nonprofit bookkeeping is one of our specialties. We understand fund accounting, grant reporting requirements, and the unique needs of 501(c)(3) organizations and churches. We help nonprofits maintain compliance, track restricted funds, and provide reports that boards and donors can understand.

QuickBooks Cleanup is for businesses that have fallen behind or have messy books. We'll: • Review and correct past transactions • Reconcile all accounts • Fix categorization errors • Set up your Chart of Accounts properly • Get you caught up and ready for tax time • Provide clean financial statements Most cleanups are completed within 2-4 weeks depending on complexity.

To begin, we'll need: • Access to your QuickBooks Online account (or help setting one up) • Bank and credit card login credentials or statements • Any previous financial records • Information about your business structure and industry We'll guide you through everything during our initial consultation.

Yes, we work exclusively with QuickBooks Online. If you're currently using desktop QuickBooks or another system, we can help you transition. QuickBooks Online offers: • Real-time access from anywhere • Automatic bank feeds • Cloud backup and security • Easy collaboration between you and your bookkeeper • Mobile app access

Communication frequency depends on your package: • Monthly Bookkeeping clients receive a personalized video update each month explaining your financial results • We're available through Rivus's secure communication portal throughout the month for questions • Quarterly check-in calls to review trends and discuss financial strategy • Additional meetings as needed (tax prep, major decisions, etc.)

Yes! While we're based in Nampa, Idaho, we work with clients across the United States. QuickBooks Online and modern communication tools make it easy to provide excellent service regardless of location.

We're more than just number crunchers. What sets us apart: • Personalized video updates that explain your finances in plain English (not just reports you won't understand) • Relationship-focused approach—we care about your "why" and your goals • Nonprofit expertise—fund accounting, grant reporting, and compliance • QuickBooks ProAdvisor certified with advanced training • Attention to detail and commitment to accuracy • Faith-based values of integrity, responsibility, and excellence

Timeline depends on how far behind you are: • 1-3 months behind: Usually 1-2 weeks • 3-6 months behind: Usually 2-3 weeks • 6-12 months behind: Usually 3-4 weeks • Over 1 year: 4-6 weeks We'll give you a specific timeline after reviewing your situation during the free consultation.

While we don't prepare tax returns, we work closely with CPAs and tax preparers. We ensure your books are accurate, organized, and ready for tax time. We can provide: • Clean, accurate financial statements • Properly categorized transactions • Supporting documentation • Direct communication with your tax preparer Many of our clients find their tax prep fees are lower because their books are already in perfect order.

Your satisfaction is our priority. If you're not completely satisfied, we'll work to make it right. For monthly services, there's no long-term contract—either party can end the relationship with 30 days notice.

Getting started is easy: 1. Schedule a free consultation (call, email, or use our Calendly link) 2. We'll discuss your needs, challenges, and goals 3. We'll provide a custom quote and service plan 4. Once approved, we'll gather necessary information and access 5. We'll get to work cleaning up and organizing your books Most clients are fully set up and receiving their first reports within 2-3 weeks.

Yes! We offer a free 30-minute consultation where we'll: • Learn about your business and current bookkeeping situation • Discuss your goals and pain points • Explain how we can help • Provide a transparent quote for services • Answer all your questions There's no pressure and no obligation. We want to make sure we're the right fit for each other.

We'd love to hear from you! Contact us: • Phone: (208) 299-8614 • Email: brooke@rivusbookkeeping.com • Schedule a call: Use our Calendly link on the Contact page We typically respond within 24 hours (often much sooner).